Refund policy

We want you to love your Wander Kiwi gear. If you're not satisfied, here's how we handle returns:

Returns: You may request a return within 30 days of receiving your order. Items must be unused, in original packaging, and in resalable condition.

Refunds: Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within 5–10 business days to your original payment method.

Damaged or incorrect items: If your item arrives damaged or you received the wrong product, please contact us within 7 days with a photo and we'll make it right.

Non-returnable items: Sale items and personalised products cannot be returned.

To start a return, email us at [your contact email].